Dropbox customer service address
- #Dropbox customer service address how to#
- #Dropbox customer service address full#
- #Dropbox customer service address trial#
These folders must be added to the user’s “My Drive” and Moderate Mode must be used in order to migrate these items/folders. Scripts/Macros (Scripts are not converted to macros when going to documents).Creation Date (Creation date gets changed to the "date of migration" date).Templates (files that the template had been applied to are migrated).The maximum file size for migration through MigrationWiz varies by migration type and environment, but may never exceed 60GB. We are not able to support the use of Admin accounts that use two-factor or multifactor authentication. To migrate "Shared with Me" items, they must be added to "My Drive". Only items in "My Drive" will be migrated. Items and folders in "Shared with Me" will not be migrated. We are constantly working to create a better migration experience for you, so these items may change.
#Dropbox customer service address full#
Click the bar below to expand the full list of what item types are and are not migrated. If you have never performed a migration before, we suggest reading that before beginning the steps outlined in this scenario. If this is your first time performing a migration, we have created a Migration Planning & Strategy Guide to walk you through planning, set-up, and general migration best practices. This migration guide contains the necessary steps to perform the actual migration, but there are many steps to preparing for migration. Thank you.This article will guide you through the steps for migrating folders and documents from Google Drive to Dropbox. I am a student and 450$ dollars is a big chunk of my whole semester's budget. What options do I have? Can I charge it back through my bank? Shall I wait until Monday to see what they say? What if they do not get back to me at all? This is ridiculous, a company like Dropbox should have a better customer service than this. But I do not think I am liable for the charge, since I DID e-mail the customer service prior, I DID try to call them, in hopes to access my account and remove the subscription and got NO response. The issue is that their policy says the refunds are not possible. I e-mailed them twice again today, asking for a refund. Now I am stuck with a 450$ charge on my bank account that I was not going to accrue. They shall respond within 1-3 business days, and it has passed but I got no response. This is ridiculous, since I was waiting for a response from the support team to cancel my subscription. Today I wake up to a charge of 450$ dollars on my debit card. The response time for business accounts is 24 HOURS as stated on Dropbox's official website! I tried calling their customer service, and no one picked up. Unfortunately, I no longer have access to that e-mail address, so I e-mailed the customer support saying how I need to restore my password using a different e-mail. I got a message saying that I need to restore my password and the new password is to be sent to the e-mail address.
#Dropbox customer service address trial#
I opened a trial knowing that I still have a month to cancel it and not get charged (450$).Ģ5 Days later, 3 days ago from today, I tried to log in my drop box to cancel the subscription.
#Dropbox customer service address how to#
I will tell you the background story and then I would love if I could get any advice on what shall I do and how to proceed.īasically a Month ago, I opened a business Dropbox trial because I needed to upload some files for my university, which were around 10gb. I have a very sticky situation with Dropbox.